Terms of Service

Brand Verse Agency provides professional digital engineering services, including without limitation: Custom Web Application Development, Native and Cross-Platform Mobile Applications, Enterprise Software Engineering, UI/UX Design & Prototyping, Cloud Architecture, and Technical Advisory.

To ensure project momentum and sprint deadlines are met, clients agree to:

• Timely Feedback: Review staging builds, sprint demos, and milestone deliverables within agreed review windows (typically 3–5 business days).
• Asset Provisioning: Provide necessary third-party API credentials, domain access, brand guidelines, and copy in a timely manner.
• Lawful Content: Ensure all materials, data, logos, and specifications supplied do not infringe on any third party's trademark, copyright, or privacy rights.

Unless otherwise specified in a custom Statement of Work, our standard commercial terms operate on milestone schedules:

Both parties agree to treat all business strategies, client customer data, proprietary source code, and commercial negotiations as strictly Confidential Information. Neither party will disclose confidential information to any third party without prior written authorization, except to employees, contractors, and legal advisors bound by equivalent confidentiality covenants.

Brand Verse Agency warrants that all custom deliverables will materially conform to the technical specifications defined in the applicable SOW. Upon formal project launch, we provide a 30-day warranty period (extendable via optional monthly SLA agreements) during which any bugs or software errors directly attributable to our code will be remedied at zero additional charge.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, punitive, or consequential damages (including loss of profits, data, or business interruption). In no event shall Brand Verse Agency's total aggregate liability arising out of or related to an engagement exceed the total fees paid by the client under the specific Statement of Work giving rise to liability.

Modern software frequently integrates third-party services (such as AWS, Google Cloud, Vercel, Stripe, Cloudinary, OpenAI, Firebase, etc.). The client is responsible for maintaining their respective third-party account credentials and ongoing vendor subscription fees. Brand Verse Agency is not liable for service outages, deprecations, or pricing changes imposed by independent third-party API providers.

Either party may terminate a project agreement upon written notice if the other party breaches a material provision and fails to cure such breach within 14 calendar days. In the event of early termination, the client is billed solely for milestones or sprint hours completed up to the date of termination, upon payment of which all corresponding work product is handed over.

These Terms of Service and any project agreements shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved via good-faith executive mediation before submission to the competent courts of Gurugram, Haryana, India (or mutually agreed international commercial arbitration for cross-border enterprise contracts).